The Museum at Eldridge Street is committed to providing a welcoming and accessible experience for all visitors, including those with disabilities and their caregivers. We encourage guests to request accommodations to ensure a comfortable and enriching visit. To arrange specific accommodations, please contact us at least two weeks prior to your planned visit by calling (212) 219-0302 x305 or emailing [email protected].
Building Accessibility Features
The Eldridge Street Synagogue building is designed to be fully accessible to all visitors. Every level of the Museum, across all four floors, is reachable via both ramps and an elevator, ensuring smooth navigation throughout the space.
For visitors using mobility aids or requiring a stair-free path, the accessible entrance is conveniently located on the north side of the building. Look for the gate clearly marked with accessible entry signage. Simply press the labeled doorbell to the right of this gate, and our staff will be ready to welcome you.
Accessible public restrooms are available for visitors’ convenience on the lower level of the synagogue. These facilities include accessible stalls designed to accommodate wheelchairs and other mobility devices.
Personalized Accessibility Accommodations
At the Eldridge Street Synagogue, we understand that each visitor has unique needs. To support this, we offer complimentary admission for personal care attendants accompanying visitors with disabilities.
To further enhance your visit, we can provide verbal description tours and touch tours upon request. These specialized tours offer alternative ways to engage with the exhibits for visitors with visual impairments. Social stories are also available to help visitors with autism or other sensory sensitivities prepare for their museum experience. We are also pleased to offer tailored tours specifically designed for people living with dementia and their caregivers, creating a supportive and engaging environment.
To ensure we can best meet your needs, please communicate any special requirements when booking your visit. You can reach our team by emailing [email protected] or calling 212.219.0302. Our dedicated staff will collaborate with you to create a personalized itinerary that aligns with your specific needs and visitation goals. We kindly request that you reach out with special requests at least two weeks in advance of your intended visit to allow us ample time for preparation.
Self-Guided Tour Options for Diverse Needs
Explore the rich history and beauty of the Eldridge Street Synagogue at your own pace with our self-guided tour options. Our digital Self-Guided tour, accessible via Bloomberg Connects, is available in multiple languages, broadening access for international visitors and diverse linguistic backgrounds.
For those who prefer physical materials, we provide printed copies of our Self-Guides in English, Chinese, Spanish, Hebrew, French, Arabic, and Portuguese. Furthermore, to accommodate visitors with visual impairments, we offer Self-Guides in braille versions and in large print English format. Upon arrival at the Museum, please inquire at the admissions desk for assistance in accessing any of these self-guided tour materials.
Assistive Listening Devices for Programs and Tours
To ensure all visitors can fully participate in our programs, the Museum at Eldridge Street provides assistive listening devices. These devices are available for Docent-Led Tours, Walking Tours, and in-person lectures, as well as other in-person programs held at the Museum. If you would like to utilize an assistive listening device during your visit, please contact us two weeks in advance to make arrangements.
Our experienced museum educators are also available to lead a variety of guided visits specifically tailored for individuals and groups with special needs. These specialized guided tours must be booked at least two weeks in advance. For further information or to book a specialized tour, please call (212) 219-0302 x305 or email [email protected]. We look forward to welcoming you to the Eldridge Street Synagogue.
