Experiencing an elevator outage at a BART station can be challenging. At 24th Street Mission Station, understanding your options is key to a smooth journey. This guide provides clear steps and alternatives if you encounter elevator issues at this station, ensuring accessibility and convenience. For immediate assistance, station agents are available to help arrange accessible van rides to alternative stations.
Elevator Challenges and Solutions at 24th Street Mission Station
Whether you are entering or exiting 24th Street Mission Station and face a street or platform elevator outage, several solutions are available.
Street Elevator Outage:
- Entering the Station: If the street elevator is out of service when you are trying to enter 24th Street Mission Station, consider using alternative transportation. Muni offers accessible transit options to nearby BART stations. The closest accessible BART station is 16th St. Mission, located approximately 0.9 miles away.
- Exiting the Station: If you are unable to exit 24th Street Mission Station due to a street elevator outage, remain on the BART train and continue to the next station. 16th St. Mission Station, just 0.9 miles away, is the nearest accessible alternative.
Platform Elevator Outage:
- Entering the Station: Similar to a street elevator outage, if the platform elevator is not working when entering, utilize accessible Muni services to reach another BART station. 16th St. Mission Station remains the closest accessible option at 0.9 miles.
- Exiting the Station: If a platform elevator outage prevents you from exiting at 24th Street Mission Station, stay on the train and exit at the next accessible station. Again, 16th St. Mission Station is conveniently located 0.9 miles away.
Step-by-Step Guide to Using Elevators at 24th Street Mission Station
24th Street Mission Station has a multi-level structure. Navigating it using elevators requires understanding the two-elevator system to reach the train platforms from street level and vice versa.
Entering 24th Street Mission Station:
Before starting your journey, it’s always recommended to check the real-time status of elevators at ELEVATOR ALERTS.
To enter and reach the train platforms:
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Street Level Access: The street elevator is situated on the northeast corner of the intersection of 24th Street and Mission Street.
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To the Concourse: Enter the street elevator and press “C” for the concourse level. This level is outside the fare gates.
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Concourse to Platform: Once on the concourse level, proceed through the fare gates and walk to the opposite end of the concourse to locate the train platform elevator.
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Down to the Platform: Enter the platform elevator and press “P” for the train platform level. You will arrive at the far end of the platform.
Exiting 24th Street Mission Station:
To exit from the train platforms back to street level:
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Platform Level to Concourse:
- From East Bay bound trains, the platform elevator is located towards the rear of the train, at the far end of the platform.
- From San Francisco/Millbrae bound trains, the elevator is at the front of the train, at the far end of the platform.
- In either elevator, press “C” for the concourse level.
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Concourse to Street Level: Upon reaching the concourse, navigate to the opposite end within the fare paid area. After exiting the fare gates, the street elevator will be on your left.
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To Street Level: Enter the street elevator and press “S” for street level. You will exit the elevator at the intersection of 24th Street and Mission Street, on the northeast side.
By understanding these steps and alternatives, navigating 24th Street Mission Station, even with potential elevator outages, becomes more manageable. Remember to check for elevator alerts before you travel and don’t hesitate to ask station staff for assistance.
