For all inquiries related to Citi’s Depositary Receipt programs, please don’t hesitate to reach out to us at 1-877-CITIADR (1-877-248-4237). Citi Depositary Receipt Services is committed to providing comprehensive support and information. Our main office is located at the prestigious address of 388 Greenwich Street, New York, NY, 10013. This central location serves as a hub for many of our key global teams and specialized services.
Below, you will find a detailed directory to help you connect with the appropriate team or individual within Citi Depositary Receipt Services. Whether you are an issuer, investor, or shareholder, we have dedicated professionals ready to assist you with your specific needs. We have organized our contact information to ensure you can quickly find the right point of contact, whether your inquiry relates to our Global Issuer Team, Capital Markets Solutions, or Specialized Services.
Connect with the Global Issuer Team
The Global Issuer Team at Citi Depositary Receipt Services, operating from 388 Greenwich Street, New York, NY, is structured to provide expert support across different areas and regions. This team is pivotal in managing and supporting our Depositary Receipt programs worldwide.
Global Head of Depositary Receipts
For leadership and strategic inquiries, you can reach out to the Global Head of Depositary Receipts. The main address for this role is:
Citibank, N.A.
Depositary Receipt Services
388 Greenwich Street
26th Floor
New York, NY 10013
Contact: Ganesh Sarpotdar
Global Head of Account Management
Account management is crucial for maintaining strong relationships with our clients. The Global Head of Account Management can be reached at the same New York address: 388 Greenwich Street.
Citibank, N.A.
Depositary Receipt Services
388 Greenwich Street
26th Floor
New York, NY 10013
Contact: Andrew Leamon
Europe, Middle East and Africa (EMEA)
For clients and inquiries based in the EMEA region, our dedicated team is located in London. While not at 388 Greenwich Street, they are an integral part of the global Citi Depositary Receipt Services network.
Citibank, N.A.
Depositary Receipt Services
Citigroup Centre
Canada Square
Canary Wharf
London
E14 5LB
Contact: Sean Ruby
Asia Pacific
Our Asia Pacific team is based in Hong Kong, providing regional expertise and support. While geographically distant from 388 Greenwich Street, they offer crucial services in this dynamic market.
Regional Headquarters
Citibank, N.A.
39th Floor, Citibank Tower
Citibank Plaza, 3 Garden Road
Central, Hong Kong
Contact: Valentina Chuang
Tel: 852-2868-7959
Email: [email protected]
For specific countries within Asia Pacific, including Australia, China, India, Japan, Korea, Southeast Asia, and Taiwan, please refer to the original contact details provided for individual contact persons and office locations within those countries. These details include local phone numbers and email addresses to ensure efficient communication.
Latin America
The Latin America team is also based at our 388 Greenwich Street, New York, NY office, ensuring seamless coordination with the global headquarters.
Citibank, N.A.
Depositary Receipt Services
388 Greenwich Street
26th Floor
New York, NY 10013
Contact: Teresa Loureiro-Stein
Capital Markets Solutions at 388 Greenwich Street
For inquiries related to Capital Markets Solutions, our New York office, located at 388 Greenwich Street, is the primary point of contact.
New York Office
Citibank, N.A.
Depositary Receipt Services
388 Greenwich Street
Trading Building, 3rd Floor
New York, NY 10013
Contacts:
- Christian Glynn Tel: 1-212-723-2749 Email: [email protected]
- Jason Zoppel Tel: 1-212-723-5473 Email: [email protected]
- Michael O’Leary Tel: 1-212-723-5435 Email: [email protected]
- Robert Vaughan Tel: 1-212-723-7160 Email: [email protected]
London Office
Our London office also supports Capital Markets Solutions, extending our reach beyond 388 Greenwich Street to serve European markets.
Citibank, N.A.
Depositary Receipt Services
Citigroup Centre
Canada Square
Canary Wharf
London
E14 5LB
Contact: Michael Woods Tel: 44-20-7500-2030 Email: [email protected]
Specialized Services Contacts
Citi Depositary Receipt Services offers a range of specialized services. Many of these teams are also based at or connected to the 388 Greenwich Street location.
Investor Relations Counsel
Citibank, N.A.
Depositary Receipt Services
Citigroup Centre
Canada Square
Canary Wharf
London
E14 5LB
Contact: Lisa Williams, IR Advisory EMEA Head Tel: 44-20-7508-6135 Email: [email protected]
Product Management
Citibank, N.A.
Depositary Receipt Services
388 Greenwich Street
26th Floor
New York, NY 10013
Contacts:
- Cheuk Chiu Tel: 1-212-816-1039 Email: [email protected]
- Justin Karol Tel: 1-212-816-6639 Email: [email protected]
DR Operations
For operational matters, please see the contacts below:
- Operations Department Manager: Michael Silverence Tel: 1-201-763-3998 Email: [email protected]
- Dividend / Interest Payments: Dividends Group Email Email: [email protected], Malcolm Brown Tel: 1-973-461-7024 Email: [email protected]
- Broker Services: Broker Services Group Email Email: [email protected], Marc Mayo Tel: 1-973-461-7015 Email: [email protected]
General Shareholders Inquiry
For general shareholder inquiries, please call: 1-877-CITIADR (1-877-248-4237)
Feedback
We value your feedback. For website feedback or general comments, please contact our webmaster at our 388 Greenwich Street address:
388 Greenwich Street
New York, NY 10013
Contact: ADR Webmaster Email: [email protected]
Citi Depositary Receipt Services is dedicated to providing you with the support you need. Whether you are visiting us at 388 Greenwich Street, NY, NY or contacting one of our global offices, we are here to assist you. Use this directory to connect with the right team and ensure your inquiries are handled efficiently.
