Are you looking for an exciting and rewarding career opportunity in Alhambra, California? Target, one of America’s leading retailers and a Fortune 50 company, is actively seeking enthusiastic individuals to join our team as Guest Advocates at our West Main Street location. If you thrive in a fast-paced, guest-focused environment and are passionate about providing exceptional service, then a role at Target on West Main Street could be the perfect fit for you.
At Target, we believe in creating a welcoming and joyful shopping experience for all families. As a Guest Advocate at our Alhambra store, you will be at the forefront of this mission, directly interacting with guests and ensuring they have a positive and efficient visit. This role is more than just a job; it’s an opportunity to develop valuable skills, build relationships, and grow your career within a company that values its team members and the communities it serves.
What You’ll Do as a Guest Advocate at Target, West Main Street
Every day as a Guest Advocate at Target on West Main Street in Alhambra is dynamic and engaging. You’ll be the face of Target, providing crucial support to our guests and ensuring smooth store operations. Here’s a glimpse into the responsibilities you can expect:
- Championing Guest Service Excellence: Your primary focus will be on creating a welcoming and helpful environment for every guest. This involves greeting guests with genuine warmth, actively observing to understand their needs, and engaging in meaningful interactions to provide tailored assistance. You’ll be equipped with knowledge about store products, services, and tools to effectively address guest inquiries and resolve any issues that may arise, ensuring a positive shopping experience. A key part of this is also efficiently and accurately processing guest purchases at the checkout.
- Efficient Checkout and Transactions: You will be responsible for scanning and bagging guest items with speed and accuracy, adhering to all food safety standards and company best practices. Maintaining efficiency is crucial to minimize guest wait times without compromising service quality or accuracy.
- Promoting Target Programs and Offerings: You’ll keep guests informed about exciting brand launches, upcoming store activities, and special events. A significant aspect of your role involves promoting Target’s loyalty programs, explaining their benefits, and assisting guests with enrollment and sign-up processes. You will also guide guests on utilizing the Target App and its features, including Wallet and other convenient services.
- Handling Guest Returns and Issue Resolution: You will manage guest returns efficiently, following established procedures and register prompts. In situations requiring further assistance, you will partner with store leaders to resolve guest concerns and de-escalate any negative situations, always adhering to Target’s policies and striving to recover and enhance the guest’s shopping experience.
- Fulfillment Services and Order Handling: You will play a vital role in providing seamless service for Order Pick Up, Drive Up, and Registry guests. This includes ensuring accuracy and speed in fulfilling orders and maintaining compliance with all relevant regulations, such as those pertaining to adult beverage sales.
- Maintaining Store Standards and Safety: Contributing to a clean and organized workspace is essential. This includes tidying your area, collecting abandoned items, and restocking supplies while remaining readily available to assist guests. Furthermore, you will uphold a culture of ethical conduct and safety, working in a manner that prioritizes your well-being and the safety of others, identifying and correcting hazards, and adhering to all safety policies and best practices.
- Adaptability and Teamwork: You will perform various other duties as required by the evolving needs of the business. This role requires strong teamwork and collaboration with leaders and other team members to ensure smooth operations and excellent guest service.
Skills and Experience You’ll Gain at Target in Alhambra
Target is committed to the growth and development of our team members. As a Guest Advocate at our West Main Street, Alhambra location, you’ll gain invaluable skills and experience, including:
- Enhanced Communication and Interpersonal Skills: You’ll hone your ability to communicate effectively and build rapport with a diverse range of guests, fostering an inclusive and welcoming environment.
- Problem-Solving and Decision-Making Prowess: You’ll develop your problem-solving skills by addressing guest concerns and making decisions that positively impact their experience.
- Adaptability and Flexibility: You’ll learn to adapt to different guest interactions and situations, becoming adept at tailoring your approach to individual needs.
- Knowledge of Retail Operations and Guest Service Best Practices: You will gain a deep understanding of retail operations, guest service standards, and company procedures.
- Experience with Technology and Point-of-Sale Systems: You’ll become proficient in using handheld scanners, point-of-sale systems, and other technology relevant to the role.
What Target Looks for in a Guest Advocate at West Main Street
While Target provides comprehensive training, certain qualities and skills will set you up for success as a Guest Advocate in Alhambra:
- Guest-centric Attitude: A genuine passion for providing exceptional service and a desire to make guests say “I LOVE TARGET!”
- Energetic and Enthusiastic Demeanor: You thrive in a fast-paced, energetic environment and enjoy working as part of a team.
- Excellent Communication Skills: You communicate effectively, using positive language and actively listening to guest needs.
- Helpful and Welcoming Nature: You possess a naturally welcoming and helpful attitude towards both guests and team members.
- Attention to Detail and Multi-tasking Abilities: You are detail-oriented and capable of multi-tasking efficiently in a dynamic setting.
- Willingness to Learn and Educate: You are eager to learn about Target’s products, services, and programs and confidently share this knowledge with guests.
- Technical Aptitude: You are comfortable using technology, including communication devices and handheld scanners.
- Ability to Work Flexible Hours: You are available to work a flexible schedule, including nights, weekends, and holidays, and maintain reliable attendance.
- Physical Stamina: You are able to remain mobile for extended periods and lift/move merchandise as needed (up to 44 pounds occasionally).
Benefits of Joining the Target Team in Alhambra
Target offers a competitive and comprehensive benefits package to our team members. When you join us at our West Main Street, Alhambra location, you can look forward to:
- Competitive Hourly Rate: Starting at $18.50 per hour.
- Financial Well-being Programs: Including 401k, financial planning resources, and more.
- Health and Well-being Benefits: Comprehensive medical, dental, and vision coverage.
- Paid Time Off: Vacation, sick leave, and holiday pay.
- Team Member Discounts: Enjoy discounts on Target merchandise.
- Career Development Opportunities: Target invests in its team members and provides opportunities for growth and advancement.
- A Fun and Inclusive Work Environment: Be part of a team that values collaboration, respect, and making a difference in our community.
Join Target on West Main Street in Alhambra Today!
If you are ready to embark on a rewarding career journey with Target and become a Guest Advocate at our West Main Street store in Alhambra, we encourage you to apply today! This is your chance to join a dynamic team, develop valuable skills, and make a positive impact on the guest experience.
Applications for this position are accepted on an ongoing basis. Target is an equal opportunity employer and will consider qualified applicants with criminal histories in a manner consistent with applicable Fair Chance ordinances. We also provide reasonable accommodations to qualified individuals with disabilities.
Apply now and become a part of the Target family in Alhambra!
