Ensuring a smooth arrival and stay is our priority at Nu Hotel Smith Street Brooklyn. To help you prepare for your visit, we’ve outlined essential check-in procedures and important guidelines currently in place. Your comfort and safety are paramount, and we appreciate your cooperation in adhering to these policies.
Streamlining Your Check-In at Nu Hotel Brooklyn
To expedite your check-in process, please be ready to present a valid photo identification, such as a driver’s license or passport, along with the credit card used for your reservation. This standard procedure helps us verify your identity and secure your reservation.
While we always strive to accommodate guest requests, please understand that all special requests are subject to availability upon check-in. We will do our best to fulfill your needs, but kindly note that special requests cannot be guaranteed and may involve additional charges. We encourage you to contact us in advance of your arrival to discuss any specific requirements you may have.
COVID-19 Health and Safety Measures
In line with government directives and our unwavering commitment to public health, Nu Hotel Smith Street Brooklyn has implemented several measures to minimize the transmission of Coronavirus (COVID-19). These guidelines are designed to protect both our guests and staff, ensuring a safe and comfortable environment for everyone.
Currently, in accordance with government guidelines, we may not be able to accept guests from certain countries during specific periods. These restrictions are subject to change based on evolving public health recommendations. Additionally, during periods where guidelines exist, we may only be able to accept bookings from essential workers or permitted travelers, and reasonable evidence may be required upon arrival to validate the purpose of your stay. Failure to provide necessary documentation may result in booking cancellation upon arrival.
To further enhance safety, additional sanitation measures are rigorously practiced throughout the hotel. You may also notice that certain services and amenities are currently reduced or unavailable as we navigate these challenging times. Our food and beverage services may be limited, and spa and gym facilities are temporarily unavailable due to COVID-19. We appreciate your understanding regarding these adjustments, which are implemented to safeguard your well-being.
Furthermore, in compliance with local regulations, wearing a face mask is mandatory in all indoor common areas of the hotel. We kindly request all guests to adhere to this policy for the collective safety of everyone within the premises. During certain periods, we may also need to request additional documentation to validate identity, travel itinerary, and other relevant information, as per government guidelines.
We strongly advise all guests to ensure their booking aligns with local government guidelines concerning travel purposes and maximum allowed group sizes. By staying informed and cooperating with these measures, you contribute to a safer environment for all at Nu Hotel Smith Street Brooklyn. We look forward to welcoming you and providing a comfortable and secure stay.
