Need help with your Weaver Street Market online order? You’re in the right place! Weaver Street Market makes grocery shopping easy with online ordering and convenient curbside pickup at all locations. This guide will walk you through every step, ensuring a smooth and efficient shopping experience with Weaver Street Market.
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](Shop Weaver Street Market Online with Ease)
Step-by-Step Guide to Weaver Street Market Online Ordering
Weaver Street Market offers a seamless online shopping experience, allowing you to order groceries from the comfort of your home and pick them up curbside at your chosen store. Here’s how it works:
1. Start Your Online Order
To begin, select your preferred Weaver Street Market location from the store buttons. You can choose from Carrboro, Hillsborough, Southern Village, or Raleigh. Setting up an online account is quick and easy, making future orders even faster. Pickup times are available from 9 am to 8 pm, with a three-hour lead time to allow our team to prepare your order with care.
[](Shop Weaver Street Market Chapel Hill Online)
Once you’ve selected your store, you can start adding items to your cart. The online catalog mirrors our in-store selection, with the same prices you love. There’s a minimum order of $30 and a $4.95 pickup fee. Good news for seniors and at-risk shoppers: this fee is waived! Simply use the promotion code SENIOR during the checkout process.
As you add items, you’ll find a “Special instructions” field. This is your direct line to your personal shopper! Use the “Note” field to specify preferences, such as ripeness for produce or acceptable substitutions. For example, you could write, “Looking for slightly green bananas, and if organic spinach is out, please substitute with conventional.” Remember, clear notes help us fulfill your order perfectly.
[](Shop Weaver Street Market Raleigh Online)
After you’ve filled your cart, proceed to place your order and wait for the confirmation screen. It’s important to note that once your order is placed, you cannot add or remove items. So, take a final review before submitting!
2. Order Confirmation and Updates via Email
Keep an eye on your inbox! You’ll receive two crucial emails from Weaver Street Market regarding your online order.
The first email is your order confirmation. This arrives immediately after placing your order and includes your order details, an estimated cost, and a six-digit confirmation number (e.g., D9HNY9). At this stage, a temporary hold is placed on your credit or debit card for the estimated amount. You can cancel your order up until the order cut-off time if needed.
The second email comes once your order has been carefully shopped. This email confirms your final cost, provides a final list of items shopped (including any substitutions made based on your preferences), and notes any items that were out of stock. Your credit or debit card is charged the final amount at this time. This ensures you only pay for exactly what you receive from Weaver Street Market.
3. Curbside Pickup at Weaver Street Market
Pickup is designed to be quick and convenient. Please arrive during your chosen half-hour pickup window. Each Weaver Street Market location has a designated curbside pickup area – find specific directions here.
[](Download the Rosie App for Weaver Street Market)
Upon arrival at the pickup location, simply call the phone number displayed on the pickup sign. Pop your trunk, and a friendly Weaver Street Market worker will load your groceries into your car for you. While tips are not accepted, a wave and a smile are always appreciated!
Tips for a Smooth Weaver Street Market Online Shopping Experience
To make your Weaver Street Market online shopping even easier, consider these helpful tips:
- Detailed Step-by-Step Guide: For a more in-depth walkthrough, check out our comprehensive Step-by-Step Guide to Weaver Street Market Online Shopping.
- Start from the Shop Online Page: Begin your shopping journey from the Weaver Street Market Shop Online page. This allows you to easily select your store and access these helpful tips and FAQs.
- Double-Check Your Cart: Before submitting your order, take a moment to review your cart and ensure you have everything you need. Remember, changes cannot be made once the order is placed.
Frequently Asked Questions About Weaver Street Market Online Orders
We’ve compiled answers to common questions to help you navigate online ordering with Weaver Street Market smoothly.
Your Online Account
Do I need to be a Weaver Street Market co-op owner to shop online?
No, you do not need to be a co-op owner! Everyone is welcome to shop online at Weaver Street Market.
How do I access online shopping through my WeaverConnect owner account?
You don’t need to! Simply select the button for your local Weaver Street Market on the Shop Online page. This will take you directly to our online shopping platform.
What is Rosie?
Rosie is our online shopping partner. They are a company specializing in online platforms for independent grocery stores, based in Ithaca, NY. Rosie provides the online shopping site, the mobile app, and operational support to make your Weaver Street Market online experience excellent.
Placing Your Orders
Can I place my Weaver Street Market order over the phone?
Unfortunately, we are unable to accept phone orders at this time due to staffing constraints. We encourage you to ask a family member, neighbor, or friend to assist you with placing your order online.
Are the prices the same online as in the Weaver Street Market stores?
Yes! Rosie online prices are identical to our in-store prices. However, please note that Owner Weekly Rewards and BOGO (Buy One Get One) deals are currently only available for in-store purchases.
How do I switch between Weaver Street Market store locations online?
To change stores, return to the Shop Online page on our website and select the Weaver Street Market location you want to shop from for your current order. The system will ask if you want to switch stores. If you use the Rosie app, search for “Weaver Street Market” to see a list of all locations. Be aware that changing stores will clear your cart, so ensure you’ve selected the correct store before adding items.
What happens if Weaver Street Market is out of an item I ordered?
When placing your order, you can choose substitution preferences for each item: “best substitute” or “no substitute.” If you select “best substitute,” our shoppers will choose the most appropriate replacement if your item is unavailable (e.g., red grapes for green grapes). If you select “no substitute,” you will not receive a replacement for out-of-stock items.
If a sale ends between when I order and when my order is processed, will I get the sale price?
Yes, you will receive the promotional price if the item is on sale when your order is processed and packed, even if the sale ends before your pickup date. The online site displays the dates for promotional items. Conversely, if you purchase an item at regular price and it goes on sale before your order is processed, you will receive the sale price.
Can I purchase Weaver Street Market gift cards online?
Not yet, but we plan to add this feature in the future!
Can I order beer and wine online from Weaver Street Market?
Yes! You can order beer and wine online. You will be prompted to confirm you are at least 21 years old when adding these items to your cart. Please be ready to show your ID upon pickup, just as you would in-store. We also offer a 10% case discount online for purchases of 12 or more bottles of wine or beer.
How do I use the SENIOR (age 60+) promotion code for the waived pickup fee?
On the checkout page, look for “Add Promo Code” under the “Overview” section. Click this, and enter SENIOR to apply the discount if you are eligible.
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](Weaver Street Market Online Order Overview)
Paying for Your Orders
Do I pay for my Weaver Street Market online order online or at pickup?
Payment is processed online. Your card will be charged after your order is assembled and ready for pickup. The pickup fee is included in this charge (unless waived by a promotion code).
Can I use a Weaver Street Market gift card to pay online?
Unfortunately, not at this time. We currently accept debit or credit cards for online payments.
Will I see my final price when I checkout online?
The total at online checkout is an estimate. The final total is calculated after your order is completed, accounting for weighed items and any out-of-stock items. This ensures you are only charged for the actual items you receive.
Why does my credit card statement still show the estimated order amount?
When you place your order, a hold is placed on your card for the estimated amount. The final charge, which may differ due to substitutions or weighed items, may take up to a day after pickup to appear on your statement. The initial hold will eventually disappear.
Can I use SNAP benefits for Weaver Street Market online grocery orders?
Not at this time, but we are hoping to add SNAP payment options for online orders in the future.
Curbside Pickup
Does Weaver Street Market offer home delivery?
Currently, home delivery is only available from our Raleigh location and is limited to customers within a 2-mile radius of the store. We partner with Lhavi, a local company using electric vehicles for delivery, available 7 days a week, 10 am to 6 pm.
Can I walk up to pick up my online order?
Yes, absolutely. Please proceed to the designated curbside pickup area, and our staff will bring your order to you. We will step back to allow you to collect your bags.
Can I bring my reusable bags for my online order?
Unfortunately, we are not accepting reusable bags for online orders at this time for safety and efficiency reasons.
Can I return milk bottles with my curbside pickup order?
No, please hold onto your milk bottles and return them when you next shop in-store.
Can someone else pick up my Weaver Street Market order for me?
Yes, someone else can pick up your order. Just ensure they are familiar with the curbside pickup process outlined in this guide.
Issues with Your Order
What if I am not satisfied with a Weaver Street Market product in my online order?
If you are unsatisfied with any item, please email us, and we will gladly provide a refund. Use the specific email address for the Weaver Street Market location where you placed your order:
- Carrboro Orders: [email protected]
- Southern Village Orders: [email protected]
- Hillsborough Orders: [email protected]
- Raleigh Orders: [email protected]
We hope this guide helps you enjoy the convenience of Weaver Street Market online ordering and curbside pickup! Happy shopping!
