Finding the right resources to access benefits in New York City can be a crucial step for many residents. The Human Resources Administration (HRA) Benefits Access Centers (BACs) serve as vital points of contact, offering a range of services across the five boroughs. Among these, the center located at 109 E 16th Street, NY, NY, stands out as a significant hub, hosting multiple specialized service centers alongside a general Benefits Access Center. This guide will provide you with a comprehensive overview of HRA Benefits Access Centers, with a particular focus on the services available at 109 E 16th Street and other key locations throughout New York City.
Bronx Benefits Access Centers
For residents in the Bronx, HRA operates several Benefits Access Centers to ensure accessible services within the borough. These centers provide assistance with various benefits programs and are strategically located to serve different communities.
HRA Benefits Access Center Crotona
Address: 1910 Monterey Avenue, Bronx, NY 10457
Phone: 929-252-7310 | 929-252-7311
Fax: 917-639-2474 | HDU Fax: 718-901-0264
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Fordham
Address: 2541-2549 Bainbridge Avenue, Bronx, NY 10458
Phone: 929 252-3331 | 929-252-3332
Fax: 718-220-5775 | HDU Fax: 917-639-2510
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Concourse
Address: 845 Barretto Street, Bronx, NY 10474
Phone: 929-252-8991
Fax: 917-639-2545
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Hunts Point
Address: 847 Barretto Street, Bronx, NY 10474
Phone: 929-252-4352 | 929-252-4349
Fax: 917-639-2481 | 718-617-7393
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Rider
Address: 300 Canal Place, Bronx, NY 10451
Phone: 718-742-3924
Fax: 917-639-2507 | HDU Fax: 718-742-3926
Hours: Monday – Friday 8:30am to 5:00pm
Brooklyn Benefits Access Centers
Brooklyn residents have access to a network of HRA Benefits Access Centers strategically positioned throughout the borough, ensuring that help is within reach no matter where you are in Brooklyn.
HRA Benefits Access Center Bushwick
Address: 2 George Street, Brooklyn, NY 11206
Phone: 212-331-4289 | 212-331-4280
Fax: 917-639-2487 | HDU Fax: 718-963-4284
Hours: Monday – Friday 8:30am to 5:00p
HRA Benefits Access Center Clinton Hill
Address: 495 Clermont Ave, Brooklyn NY 11238
Phone: 929-221-2809 | 929-221-1568
Fax: 917-639-2511 | HDU Fax: 718-639-7705
Hours: Monday – Friday 8:30am to 5:00p
HRA Benefits Access Center Coney Island
Address: 1912 Mermaid Avenue, Brooklyn, NY 11224
Phone: 718-333-3100
Fax: 917-639-2515 | HDU Fax: 917-639-2516
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Boerum Hill
Address: 275 Bergen Street, Brooklyn, NY 11217
Phone: 718-636-2495 | 929-221-0565
Fax: 917-639-2490 | HDU Fax: 718-636-2358
Hours: Monday – Friday 8:30am to 5:00pm
Manhattan Benefits Access Centers: Focusing on 109 E 16th Street
Manhattan hosts several crucial HRA locations, with 109 E 16th Street, New York, NY, 10003 serving as a particularly important address. This location not only houses a general Benefits Access Center but also specialized centers catering to unique needs.
HRA Benefits Access Center Dyckman
Address: 4055 10th Avenue, New York, NY 10034
Phone: 212-331-5110 | 212-331-5109
Fax: 917-639-2497 | HDU Fax: 917-639-2503
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center East End
Address: 2322 Third Avenue, New York, NY 10035
Phone: 212-274-4951
Fax: 917-639-2502 | HDU Fax: 917-639-2503
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center St. Nicholas
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-274-5162
Fax: 917-639-2499 | HDU Fax: 917-639-2500
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Lower Manhattan
Address: 109 E. 16th Street, New York, NY 10003
Phone: 212-835-8300
Fax: 917-639-2505 | HDU Fax: 917-639-2506
Hours: Monday – Friday 8:30am to 5:00pm
The Lower Manhattan Benefits Access Center at 109 E 16th Street is a key point of contact for individuals seeking general assistance with HRA benefits. This location is easily accessible and equipped to handle a wide array of inquiries and applications.
Specialized Services at 109 E 16th Street
Beyond the general Benefits Access Center, 109 E 16th Street is also home to several specialized service centers, each designed to address specific needs within the community. This concentration of services at one location makes 109 E 16th Street a particularly resourceful destination for many New Yorkers.
Union Square Service Center: Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5580 | 929-252-5520
Fax: 917-639-2527 | HDU Fax: 917-639-2529
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily serves individuals identified as having significant barriers to employment and needing specialized services.
Residential Treatment Service Center: Address: 109 E. 16th Street, New York, NY 10003
Phone: 929-252-5910
Fax: 917-639-2525
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily serves individuals currently residing in a residential treatment facility.
Special Project Center: Address: 109 E 16th Street NY, NY 10003-6th Floor
Phone: 929-252-5775 | 929-252-5742
Focus: Primarily serves ACS youth that have been referred.
Queens Benefits Access Centers
In Queens, HRA Benefits Access Centers are strategically located to serve the diverse communities within the borough, providing essential services and support.
HRA Benefits Access Center Jamaica
Address:165-08 88th Avenue, Queens, NY 11432
Phone: 718-523-2146 | 718-883-8250
Fax: 917-639-2477 | HDU Fax: 917-639-2478
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Queens
Address: 32-20 Northern Blvd, 4th Floor, Queens 11101
Phone: 718-784-5919 | 718-784-6043
Fax: 917-639-2493 | HDU FAX: 917-639-1120
Hours: Monday – Friday 8:30am to 5:00pm
HRA Benefits Access Center Rockaway
Address: 219 Beach 59th Street, Queens, NY 11692
Phone: 718-637-2144 | 718-637-2140
Fax: 917-639-2521 | HDU Fax: 917-639-2522
Hours: Monday – Friday 8:30am to 5:00pm
Staten Island Benefits Access Center
Staten Island residents are served by the HRA Benefits Access Center in Richmond, providing crucial access to benefits and services within their borough.
HRA Benefits Access Center Richmond
Address: 201 Bay Street, Staten Island, NY 10301
Phone: 929-221-7915 | 929-221-7909
Fax: 917-639-2519 | HDU Fax: 917-639-1109
Center Hours: Monday – Friday 8:30am to 5:00pm
Other Important Service Centers
In addition to the Benefits Access Centers and specialized centers at 109 E 16th Street, HRA operates other service centers that cater to specific populations and needs across the city.
Michael J. Handy Veterans’ Service Center
Address: 25 Chapel Street, 6th Fl., Room 606, Brooklyn, NY 11201
Phone: 718-222-2430
Fax: 917-639-2517 | HDU Fax: 917-639-2518
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily services cash assistance cases in which at least one household member is a Veteran.
Common Benefit Identification Card (CBIC) Electronic Benefits Transfer (EBT) Services Office
Address: 785 Atlantic Avenue, 1st Floor, Brooklyn, NY 11238
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily administers permanent replacement EBT cards.
Refugee and Immigrant Service Center:
Address: 32-20 Northern Boulevard, 5th Floor, Long Island City NY 11101
Phone: 929-221-4902
Fax: 917-639-2484 | HDU FAX: 917-639-2485
Hours: Monday – Friday 8:30am to 5:00pm
Special Project Center: Address: 109 E 16th Street NY, NY 10003-6th Floor
Phone: 929-252-5775 | 929-252-5742
Focus: Primarily serves ACS youth that have been referred.
Transportation Unit: Address: 25 Chapel Street, 6th Fl., Brooklyn, NY 11201
Phone: 718-473-8310
Family Services Call Centers
For specific needs related to family services, HRA also provides Family Services Call Centers and satellite locations across the boroughs to assist families with children-only cases.
Family Services Call Center, Bronx Satellite:
Address: 847 Barretto Street, Bronx, NY 10474
Phone: 929-252-4269 | 718-883-8296
Fax: 718-617-4253
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily handles face-to-face recertifications and emergency walk-in activities for the Family Call Center’s active child-only cases whose payees are not in receipt of cash assistance.
Family Services Call Center, Brooklyn Satellite:
Address: 404 Pine Street, 3rd Fl., Brooklyn, NY 11208
Phone: 929-221-8267 | 718-883-8296
Fax: 718-827-6978
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily handles face-to-face recertifications and emergency walk-in activities for the Family Call Center’s active child-only cases whose payees are not in receipt of cash assistance.
Family Services Call Center, Manhattan Satellite:
Address: 132 W. 125th Street, New York, NY 10027
Phone: 212-666-7566 | 718-883-8296
Fax: 212-666-3428
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily handles face-to-face recertifications and emergency walk-in activities for the Family Call Center’s active child-only cases whose payees are not in receipt of cash assistance.
Family Services Call Center, Queens Satellite:
Address: 32-20 Northern Boulevard, Queens, NY 11101
Phone: 718-752-3937 | 718-883-8296
Fax: 718-784-6119
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily handles face-to-face recertifications and emergency walk-in activities for the Family Call Center’s active child-only cases whose payees are not in receipt of cash assistance.
Family Service Call Center:
Address:165-08 88th Avenue 5th Fl., Queens, NY 11432
Phone: 718-752-3937 | 718-883-8296
Fax: 718-883-8233 | 718-883-8195 | HDU Fax: 917-639-2536
Hours: Monday – Friday 8:30am to 5:00pm
Focus: Primarily a mail and phone operation servicing active child-only cases whose payees are not in receipt of cash assistance.
This guide aims to provide a clear and organized directory of HRA Benefits Access Centers across New York City, highlighting the importance of 109 E 16th Street, NY, NY as a central location for both general and specialized services. Whether you are seeking general assistance or require specific support, understanding the locations and services offered by HRA can help you access the resources you need.
