Welcome to 2nd Street, where we’re dedicated to ensuring you have a comfortable and enjoyable dining experience from the moment you arrive. Whether you’re planning to dine in and soak up the atmosphere or prefer the convenience of enjoying our menu from the comfort of your home, we’ve streamlined our processes to cater to your preferences. This guide will walk you through everything you need to know about seating at our restaurant and taking advantage of our efficient takeout services.
Navigating Your Seating Options at 2nd Street
At 2nd Street, we offer a variety of seating environments to suit your mood and occasion. From the lively ambiance of our dining rooms to the more relaxed vibe of our bar counter and patio, there’s a space for everyone.
Explore Our Diverse Dining Areas
We understand that different diners seek different atmospheres. That’s why we’ve thoughtfully designed our seating areas to provide choice and comfort:
- Dining Rooms and Casual Tables: Ideal for a traditional dining experience, our dining rooms and casual table areas are perfect for families, groups, and anyone looking to settle in and enjoy a full meal in a comfortable setting.
- Bar Counter and Patio: For a more laid-back experience, our bar counter and patio areas offer a relaxed, first-come, first-served environment. These spots are great for a quick bite, a casual drink, or enjoying the fresh air on our patio. Please note, the bar counter and patio are our only self-seating areas.
Let Our Host Team Seat You
To ensure a smooth and personalized seating experience, our friendly host team manages all table assignments. We kindly ask that you stop by the host station upon arrival. Let our hosts know your seating preferences, and they will be delighted to seat you at your desired spot, whenever possible.
Seating Availability and Potential Area Closures
Our commitment is to make all seating options available to our valued guests every day. We want you to have the freedom to choose where you are most comfortable. However, like any establishment, we sometimes face unforeseen circumstances. Factors such as severe weather conditions or unexpected staffing levels might occasionally necessitate the closure of certain seating areas for the day.
If you have a strong preference for a specific seating arrangement, we highly recommend calling the restaurant ahead of your visit. Our team usually has an overview of potential area closures in the morning and can provide you with the most up-to-date information. A quick call can ensure that your preferred seating area is open and ready for you.
First Come, First Served: Securing Your Table
We operate on a first-come, first-served basis to keep things fair and straightforward for all our guests. To help us manage seating efficiently, we kindly request that your entire party be present before we seat you. If your full party hasn’t arrived yet, we can add you to our waitlist, securing your place in line while you wait for everyone to join.
Depending on how busy we are and our staffing levels on a given day, there might be instances where we can offer seating to your group even if all members haven’t arrived. Our team will always do their best to accommodate you while adhering to our seating policies.
2nd Street Takeout: Enjoy Our Flavors at Home
For those days when you prefer to enjoy 2nd Street from the comfort of your own space, our takeout service is the perfect solution. We’ve made it easier than ever to order your favorite meals and pick them up with maximum convenience.
Ordering Takeout is a Breeze
We’ve streamlined our takeout process with online ordering for curbside pickup. Simply visit our website and navigate to the ‘Takeout’ or ‘Order Online’ section. You’ll find up-to-date menus specific to each 2nd Street location, allowing you to choose your nearest spot and explore the delicious options available.
Curbside Pickup: Quick and Convenient
Once you’ve placed your online order and it’s time to pick it up, head to the designated curbside pickup area at your chosen 2nd Street location. If numbered parking spots are available for takeout, park in one of these spots and give us a call directly at the store. Let us know your parking spot number, and our team will bring your order right out to your car, ready for you to enjoy.
During weekend evenings and other busy periods, we appreciate your patience with our takeout service. When you arrive in our parking lot, please call us to let us know you’re here. Our staff is often multitasking – taking to-go orders over the phone, delivering orders to cars, and assisting other pickup customers. Rest assured, we will attend to your call and ensure you receive your order as quickly as possible.
Patron Guidelines for a Delightful 2nd Street Visit
To ensure a pleasant experience for everyone at 2nd Street, we’ve established a few patron guidelines that we kindly ask all our guests to follow. Your cooperation helps us maintain a welcoming and efficient environment for all.
Prioritize Health and Well-being
Your health and the health of our team and other patrons are paramount. If you are feeling unwell in any way, we kindly request that you refrain from dining in. Our takeout options are readily available, allowing you to still enjoy 2nd Street while prioritizing community well-being. Illness can spread easily in restaurant settings, and we are committed to protecting our team and guests.
Full Party Presence for Seating
As mentioned earlier, to manage our seating effectively and fairly, we require that your complete party be present before we can seat you at a table. We appreciate your understanding and cooperation with this policy.
Allergy Awareness and Dietary Needs
If you have any allergies, gluten sensitivities, dietary restrictions, or preferences, please carefully review our menus and inform your server before ordering. Communicating your needs clearly ensures that we can prepare your meal safely and accurately. In the event that 2nd Street is not informed of special dietary accommodations in advance, items that have already been prepared or are in the process of preparation will be billable. We want to avoid any surprises and ensure you have a positive dining experience.
Responsibility for Takeout Orders
Guests are responsible for picking up their takeout orders from the 2nd Street location they selected when placing the order. Please double-check your chosen location when ordering online. Online orders are considered final and generally cannot be modified once placed. If you have any inquiries or need to make any adjustments to your takeout order, please call the restaurant directly before placing your order online. Our team will be happy to assist you.
Alcohol Purchase Policy
For any purchases of alcohol, please be aware that you must be 21 years of age or older and have a valid photo ID ready at the time of pickup. This is in accordance with legal requirements, and we appreciate your understanding.
Kindness and Patience Go a Long Way
Our amazing staff is dedicated to providing you with the full and enjoyable 2nd Street experience! We kindly ask that you treat them with kindness and patience. If, for any reason, you feel that your experience has fallen short of expectations, please inform the manager on duty before you leave. This gives us the opportunity to address any concerns and do our best to make things right for you in the moment.
We look forward to welcoming you to 2nd Street and providing you with a fantastic dining experience, whether you choose to dine in with us or enjoy our menu through our convenient takeout service.
