Welcome to the enchanting world of Agrabah at the New Amsterdam Theatre, home to Disney’s Aladdin the Musical on West 42nd Street in New York City! To ensure every guest has a truly magical and safe experience enjoying this spectacular Broadway show, we ask that all visitors adhere to the following code of conduct. Your cooperation helps create a wonderful atmosphere for everyone attending Aladdin the Musical.
Ensuring a Magical Visit: New Amsterdam Theatre’s Code of Conduct
To maintain a respectful and enjoyable environment at the New Amsterdam Theatre, please take note of the following guidelines:
General Conduct Rules for Aladdin Patrons
During your visit to see Aladdin, and while inside the New Amsterdam Theatre, we kindly request your adherence to these rules:
- No Recording During the Performance: To protect the artists’ work and the enjoyment of all audience members, photography, videotaping, or any form of recording is strictly prohibited during the performance of Aladdin the Musical. Please keep your phones and devices put away and immerse yourself in the magic of the show.
- Security Screening and Bag Checks: For the safety of all our guests, all individuals, bags, parcels, clothing, and other items are subject to security screening and checks. Large bags can be stored at coat check for your convenience. If you have any concerns regarding the screening process, please feel free to request an alternative screening method from our security personnel.
- Smoke-Free Environment: The New Amsterdam Theatre is a smoke-free venue. Smoking tobacco, the use of e-cigarettes, or any other products that produce vapor or smoke are not permitted anywhere within the theatre at any time. We appreciate your understanding and cooperation in maintaining a clean and healthy environment for everyone.
- Responsible Alcohol Consumption: For patrons who choose to consume alcoholic beverages within the theatre, we ask that you do so responsibly. The New Amsterdam Theatre staff reserves the right to intervene and ensure the safety of visibly intoxicated individuals and other patrons.
- Compliance with Staff Instructions: Please follow the instructions and requests given by theatre staff regarding facility operations and emergency procedures. Their guidance is in place to ensure a smooth and safe experience for all visitors attending Aladdin on Broadway.
- Ticketed Seating Only: Kindly sit only in your assigned seat as indicated on your ticket. Please be prepared to display your ticket if requested by a New Amsterdam Theatre staff member to assist with seating arrangements and ensure everyone is correctly placed.
- Late Arrivals: If you arrive late for the performance, please understand that seating will be at the discretion of the house management. To minimize disruption to other audience members and the performance, late seating may be limited or delayed until an appropriate break in the show.
- Age Policy: For the comfort and enjoyment of all guests, patrons under the age of 14 must be accompanied by a patron who is 14 years of age or older to enter the theatre and attend Aladdin the Musical.
- Respectful Behavior: To ensure everyone enjoys the performance, please refrain from any behavior intended to disrupt the show in any way. This includes excessive talking, noise, or any actions that may distract performers or other audience members.
- No Unauthorized Materials: Patrons are not permitted to hang, display, or distribute any materials within the New Amsterdam Theatre without prior authorization.
- Prohibited Events and Demonstrations: Unauthorized events, demonstrations, speeches, or the use of flags, banners, or signs for commercial purposes or to incite a crowd are strictly prohibited within the theatre premises. We aim to maintain a peaceful and focused environment for enjoying Aladdin.
Prohibited Items at the New Amsterdam Theatre
For the safety and comfort of all guests attending Aladdin the Musical, the following items are not allowed inside the New Amsterdam Theatre:
- Weapons of Any Kind: This includes firearms, ammunition, knives, mace, scissors, and any objects that resemble weapons, including toy guns (such as toy blasters or squirt guns). Ensuring a weapon-free environment is paramount for the safety of everyone.
- Illegal Substances: Alcoholic beverages brought from outside, marijuana, or any other illegal substances are strictly prohibited.
- Outside Food and Beverages: To support the theatre’s concessions and maintain cleanliness, outside food and beverages are not permitted inside the venue.
- Professional Recording Equipment: Cameras and video-recording equipment are not allowed inside the theatre during performances. These items may be stored at coat check for the duration of the show.
- Disruptive Devices: Flashlights, laser pointers, noisemaking devices, and fireworks are prohibited as they can be disruptive to the performance and other audience members.
- Unauthorized Signage: Printed materials, signs, and banners are not permitted unless authorized by the theatre management.
- Animals (Except Service Animals): Pets or other animals are not allowed, with the exception of approved service animals such as dogs and miniature horses. Service animals must remain on a leash or in a harness and be under the owner’s control at all times.
- Other Harmful or Disruptive Items: New Amsterdam Theatre reserves the right to prohibit any other items deemed harmful or disruptive at their discretion. This ensures they can address unforeseen circumstances and maintain a safe and enjoyable environment.
The New Amsterdam Theatre management retains the right to refuse entry or to require any person already admitted to leave the theatre without refund, liability, or compensation if circumstances warrant such action. This code of conduct is in place to ensure a positive and safe experience for everyone enjoying Aladdin the Musical on West 42nd Street.
This Code of Conduct is subject to change without notice. We encourage you to check for updates before your visit to Aladdin the Musical at the New Amsterdam Theatre. Enjoy the show!
