Choosing the right caterer is crucial for any event, especially a wedding. When we selected Apple Street Kitchen for our outdoor barn wedding, we were initially thrilled. Our tasting experience was exceptional, showcasing the culinary genius of Chef Chris at Apple Street Kitchen and building high expectations for our big day. The cocktail hour lived up to these expectations, with delicious food that our guests raved about.
The quality of the food from Apple Street Kitchen was undeniably a highlight. Chef Chris’s skill in the kitchen is evident, and the flavors were truly memorable. We were particularly impressed with the variety and presentation during our initial tasting, which translated well to the cocktail hour at our reception. The wait staff also deserve commendation for their professionalism and attentiveness. Having a dedicated server was a thoughtful touch, allowing us to focus on enjoying our celebration knowing our needs were being taken care of amidst the busy atmosphere.
However, our experience with Apple Street Kitchen wasn’t without its challenges. Miscommunication appeared to be a significant factor, primarily between our wedding planner and the on-site contact from the catering team. This unfortunately led to delays in serving the main courses, resulting in many dishes being served lukewarm. While the food itself was flavorful, the temperature impacted the overall dining experience, moving it from exceptional to just satisfactory. Additionally, ensuring guests with dietary restrictions received the correct meals also presented some issues. While we initially attributed this to potential oversights from our planner in relaying details, direct consultation from Apple Street Kitchen could have preempted these issues and ensured a smoother service.
Beyond the food service timing, we also encountered unexpected overtime charges for the wait staff. Greater transparency regarding potential overtime fees in the planning stages would have been beneficial, allowing us to adjust the schedule and budget accordingly. Lastly, while minor and unnoticed by guests, we did observe some slight imperfections with our wedding cake. These were issues only discernible to us personally, and thankfully did not detract from our guests’ enjoyment, especially of the delightful chocolate chantilly sheet cake provided as part of the dessert selection.
Despite these service-related setbacks, the quality of the cuisine from Apple Street Kitchen remains a strong positive. Their commitment to rectifying some of the inconveniences through monetary reimbursement was a commendable gesture, and demonstrated a degree of customer care that we appreciated. For anyone considering Apple Street Kitchen for catering, particularly for large events like weddings, ensuring clear and direct communication with their team at every stage of planning is paramount. While the food is undoubtedly excellent and worthy of recommendation for lunches or dinners, proactive and detailed communication is key to ensuring a seamless and perfectly executed catering experience for larger, more complex events.
