The Eldridge Street Museum warmly welcomes all visitors, including those with disabilities and their caregivers. We are committed to ensuring that everyone can experience the rich history and beauty of our landmark synagogue. To help us best accommodate your needs, we encourage guests to request specific accommodations at least two weeks prior to your visit. Please contact us at (212) 219-0302 x305 or via email at [email protected] to arrange for any necessary support.
Comprehensive Accessibility Features at the Eldridge Street Museum
We have made significant efforts to ensure the museum is accessible to all visitors across all four levels.
Building Access for All
The Eldridge Street Museum is fully wheelchair accessible on all four levels thanks to ramps and an elevator. For step-free entry, please use the accessible entrance located on the north side of the building. Look for the gate marked “accessible entry” and ring the clearly labeled doorbell to the right, and our staff will be ready to assist you. Accessible restroom facilities, including an accessible stall, are available on the lower level for your convenience.
Dedicated Accommodations and Services
To support visitors with disabilities, the Eldridge Street Museum provides complimentary admission for personal care attendants accompanying visitors who require assistance. We also offer a range of specialized services to enhance your visit, all available upon request. These include verbal description tours, providing detailed auditory descriptions of the visual elements of the museum, and touch tours, allowing tactile exploration of select objects and architectural details. Social stories, which are visual guides outlining the museum visit experience, are also available to help prepare visitors for their visit. Furthermore, we conduct specialized tours designed for people living with dementia and their caregivers, creating a supportive and engaging environment for these visitors.
To ensure we can adequately meet your needs, it is crucial to communicate any specific requirements when planning your visit. Please email [email protected] or call us at 212.219.0302 to discuss your needs. Our dedicated staff will collaborate with you to create a personalized itinerary that aligns with your specific needs and goals for your museum visit. We kindly request that you reach out with special requests at least two weeks in advance of your intended visit date to allow us ample time to prepare.
Self-Guided Tour Options for Diverse Needs
Explore the museum at your own pace with our digital Self-Guided Tour, accessible through Bloomberg Connects on your personal device. This digital guide is available in multiple languages, ensuring accessibility for a broad range of international visitors. For those who prefer printed materials, we offer physical copies of our Self-Guided Tour in English, Chinese, Spanish, Hebrew, French, Arabic, and Portuguese. We also provide Self-Guides in braille and in large print English format to cater to visitors with visual impairments. Upon arrival at the museum, please inquire at the admissions desk for assistance in accessing any of these self-guided tour options.
Assistive Listening Devices Available
For visitors who use hearing aids or have difficulty hearing, the Museum offers assistive listening devices. These devices are available for Docent-Led Tours, Walking Tours, and in-person lectures and other programs held at the museum. To arrange for an assistive listening device, please contact us at least two weeks prior to your visit so we can ensure availability and proper setup.
Guided Tours Tailored for Special Needs Groups
Our experienced museum educators provide a variety of guided tours specifically designed for individuals and groups with special needs. These customized tours are thoughtfully adapted to ensure an enriching and comfortable experience for all participants. Booking for these specialized guided visits is required at least two weeks in advance. For further details or to book a special needs guided tour, please call (212) 219-0302 x305 or email [email protected].
We are dedicated to making the Eldridge Street Museum a welcoming and accessible destination for everyone. We look forward to assisting you in planning a memorable and inclusive visit.
