Located in the heart of London on Portugal Street, the Peacock Theatre is a renowned venue offering a diverse program of performances. As part of the Sadler’s Wells family, the Peacock Theatre provides a unique and accessible theatre experience in a bustling city center location. Whether you’re planning your first visit or are a regular attendee, this guide provides essential information to enhance your theatre outing.
For detailed directions and transport options, please refer to the getting to Peacock Theatre section on the Sadler’s Wells website.
Booking Your Tickets for Peacock Theatre
Securing your tickets to a performance at the Peacock Theatre is straightforward. The most convenient method is booking online.
Online Ticket Booking: To explore upcoming performances and book your tickets, click here to visit the official Sadler’s Wells website and filter by the Peacock Theatre venue.
Contacting the Peacock Theatre Ticket Office
Should you require assistance with your booking or have any inquiries, the Peacock Theatre’s dedicated ticket office team is available to help.
In-Person Assistance: Please note that the Peacock Theatre ticket office is open for in-person visits only one hour prior to the scheduled start time of a performance.
Phone Enquiries: For phone assistance, you can call 020 7863 8000. The phone lines are open from 12 PM to 6 PM, Monday through Saturday.
Email Contact: Alternatively, you can reach the ticket office team via email at [email protected].
Cloakroom Facilities and Lost Property
To enhance your comfort during your visit, a cloakroom is available for small items and coats. However, please be aware that the Peacock Theatre cannot accommodate large bags, suitcases, or backpacks due to space limitations.
For any lost property inquiries, please contact 0207 863 8198.
Arriving at the Peacock Theatre
To fully enjoy the pre-show atmosphere and ensure you are comfortably seated before the performance begins, it is recommended to arrive at least 30 minutes prior to the scheduled start time.
Theatre Opening Times: The Peacock Theatre doors open to the public one hour before the commencement of each performance.
Food and Drink Options
Enhance your theatre experience by taking advantage of the food and drink services available at the Peacock Theatre. You can pre-order your beverages to avoid queues and soak in the lively ambiance of the theatre bars. For more comprehensive details on the dining and drinking options, please find more information on the Sadler’s Wells website.
Eating and Drinking During Performances
A selection of drinks and snacks are available for purchase from the bars located on each level of the theatre. These are served both before the performance and during intermissions. Snacks, including ice cream, are priced at an average of £4.
While the Peacock Theatre understands that some patrons may wish to bring their own snacks, it is kindly requested, as a courtesy to fellow audience members, that hot food and packed lunches are not consumed within the auditorium.
Drinks are permitted in the auditorium, provided they are in plastic bottles or cups. Glass containers are not allowed within the performance space.
Children at the Peacock Theatre
The Peacock Theatre hosts a variety of performances, including some that are family-friendly. However, as a general guideline, children under the age of five are not typically permitted in the audience.
For performances that do accommodate younger audiences, children under two years of age may attend free of charge if they do not occupy a seat. Parents or guardians attending with young children are encouraged to book aisle seats to facilitate easier access in and out of the auditorium.
All attendees under the age of 16 must be accompanied by a responsible adult.
Filming and Photography Policy
To protect the performance and the experience for all audience members, the use of cameras, mobile phones, or any recording equipment is strictly prohibited within the auditorium during performances.
Respectful Theatre Etiquette
The Peacock Theatre is committed to providing a welcoming and respectful environment for all. All staff and fellow audience members are to be treated with courtesy and respect. The theatre maintains a zero-tolerance policy regarding any intimidating, aggressive, or threatening behavior.
