Welcome to the Tenth Street Pediatrics Patient Portal, an online service provided to enhance your experience with our pediatric practice. By continuing to use this Portal, you agree to be bound by the following terms and conditions, designed to ensure the security and privacy of your child’s health information while offering convenient access to our services. Please read these terms carefully to understand your rights and responsibilities as a user of the 10th Street Pediatrics Patient Portal.
Terms and Conditions
Privacy and Security of Your Child’s Health Information
At 10th Street Pediatrics, we prioritize the privacy and security of your child’s health information. We are committed to protecting your information from unauthorized access, use, or disclosure. Our Patient Portal employs robust security measures to safeguard the information you provide. It is hosted on computer servers within a controlled, secure environment, and all communication within the portal is conducted through a secure connection. For a comprehensive understanding of how we utilize and protect your confidential information, please refer to our Notice of Privacy Practices.
Secure Online Payments for Your Convenience
The online payment function integrated into the 10th Street Pediatrics Patient Portal adheres to the stringent guidelines of PCI Compliance. This ensures a secure environment for your financial transactions and data transmitted through the portal. While these measures offer a significant level of security to protect your financial information, it is important to acknowledge that no system is entirely impervious to risk. As a user and owner of your financial data, you assume the inherent risks associated with online transactions. We encourage you to review your account statements regularly and report any discrepancies immediately.
Utilizing the Full Potential of the Patient Portal
The 10th Street Pediatrics Patient Portal is designed to offer a range of services, which may be expanded over time to better serve your needs. Currently, the Portal facilitates access to key aspects of your child’s medical record, including:
- Reviewing test results to stay informed about your child’s health status.
- Accessing immunization history for school, sports, or travel requirements.
- Managing appointments by viewing upcoming and past visits.
- Checking allergy lists to ensure accurate medical information is readily available.
- Viewing medication lists for easy reference and medication management.
In addition to accessing medical records, the portal also allows you to:
- Schedule appointments online, offering flexibility and convenience in managing your child’s healthcare visits.
- Engage in non-urgent communication with our practice through secure e-mail, allowing you to ask questions and receive guidance without needing to call the office for routine matters.
Understanding the Use of the Portal for Non-Urgent Matters
It is crucial to understand that the 10th Street Pediatrics Patient Portal is designed for non-urgent communication and access to information. It should never be used for urgent medical matters. If your child experiences symptoms that require prompt medical attention or treatment, it is essential to contact us directly by phone at (310) 458-1714, call 911, or proceed to the nearest emergency room, depending on the urgency of the situation. The Portal is not a substitute for timely and appropriate communication with your child’s healthcare provider, especially in urgent situations.
Maintaining the Security of Your Login and Password
You play a vital role in maintaining the security of your 10th Street Pediatrics Patient Portal account by controlling your login name and password. It is imperative that you keep this information strictly confidential. You are responsible for preventing the disclosure of your login and password and for taking immediate action to change your password if you suspect that its security has been compromised.
For optimal security, we strongly recommend that you always log out of the Portal whenever you need to leave your computer or device, even for a brief period. For security reasons, your Portal session will automatically expire if it remains inactive on the same page for five (5) minutes, unless you have intentionally chosen to maintain an indefinite session.
We also advise against accessing the Portal from public computers, such as those in libraries or internet cafes. Using public computers introduces the risk that cached copies of the pages you visit could be accessible to others after you have logged out, even if you have taken proper logout procedures. For the best security practices, always use a personal device on a secure network when accessing the 10th Street Pediatrics Patient Portal.
Agreement to These Terms and Conditions
By using the 10th Street Pediatrics Patient Portal, you acknowledge and agree to be fully bound by these terms and conditions. If you do not agree with any part of these terms, you must immediately exit the Portal and refrain from further use. Your continued use of the Portal signifies your ongoing agreement to these terms and conditions.
