Planning a visit to Prime Street Grille in White Plains, Maryland? We’ve compiled a list of frequently asked questions to ensure you have all the information you need for a seamless and enjoyable dining experience. From reservations to dress code, here’s what you need to know before you arrive.
Reservations and Seating
Can I host an event at Prime Street Grille?
Currently, Prime Street Grille is best suited for smaller, intimate gatherings. We can comfortably accommodate groups of up to 10 people. While we appreciate you considering us for larger events, our current setup is designed for smaller parties to ensure all guests receive the attentive service we strive for. Please check our website regularly for updates, as we will promptly announce any changes to our event capabilities should they become available.
Is it possible to have my reservation seated near another reservation?
To maintain fairness and optimal seating arrangements for all our guests, we are unable to seat separate reservations together. Treating multiple reservations as a single large group disrupts our seating plan and could lead to cancellations. Our online reservation system is designed to reflect our capacity, and unfortunately, we cannot accommodate groups larger than what is indicated online. We focus on providing a comfortable and efficient dining experience for everyone.
Can I request outdoor seating?
Enjoy the pleasant Maryland weather by opting for our patio seating when available! When making your reservation through our website, simply select the “patio” option if it is displayed. Patio availability is subject to weather conditions and demand, so we recommend checking the reservation portal for real-time options.
Dining Policies
Are outside food and beverages permitted?
To ensure the quality and integrity of our dining service, we do not allow outside food or beverages to be brought into the restaurant. Our culinary team meticulously prepares all our menu items, and our bar offers a curated selection of drinks to complement your meal. We appreciate your understanding and cooperation in adhering to this policy.
Can I place a carryout order and have a drink at the bar while waiting?
To maintain a pleasant atmosphere for our dining guests, our bar area is exclusively reserved for patrons who are dining in. Carryout orders are efficiently processed online to minimize disruption to our in-house service. This allows our bar staff to focus on providing excellent service to our seated diners.
Can I have a drink at the bar while waiting for my reservation?
Similar to carryout orders, the bar area is dedicated to guests who are currently dining at Prime Street Grille. This policy helps us manage bar space effectively and ensure prompt service for all seated guests. We recommend arriving close to your reservation time to be seated promptly.
What is the dress code at Prime Street Grille?
We aim for a welcoming and comfortable yet refined atmosphere at Prime Street Grille. Our dress code is work-appropriate attire, similar to what you would wear to a standard office environment. We kindly request no vulgar language or workout attire to maintain a respectful and enjoyable environment for all our guests.
Do you have a children’s menu?
Yes, we happily offer kid-friendly options for our younger diners aged 10 and under who are dining in. Our children’s menu includes classic Kraft Mac & Cheese and house-made chicken tenders, ensuring there’s something delicious for every palate.
Can tables be rearranged to accommodate our group?
To maintain our carefully planned seating arrangement and ensure smooth service flow, we are unable to move tables or combine tables to accommodate larger groups. Requests to move tables are treated similarly to creating multiple reservations, which we cannot accommodate. Our priority is to manage seating efficiently for all reservations.
Why are there time limits on reservations?
To accommodate the high demand and ensure all guests have the opportunity to experience Prime Street Grille, we implement reservation time limits. This allows us to manage our seating schedule effectively and minimize wait times for other diners who have reservations. We strive to balance providing ample time for your meal while ensuring we can welcome all our guests promptly.
Menu and Service Details
What about dinner rolls?
Our delicious dinner rolls are a special touch at Prime Street Grille. To guarantee freshness, they are proofed and baked daily based on the number of reservations we have. This commitment to quality means dinner rolls are exclusively available for dine-in guests and in limited quantities. Unfortunately, they are not available for carryout orders.
Why is my reservation only held for 10 minutes?
Our 10-minute reservation hold policy is in place to help us manage our seating efficiently and respect the time of all our guests. Prompt arrival ensures we can seat you according to your reservation time and minimize delays for other diners. This policy helps us maintain a smooth and timely dining service for everyone.
Why is carryout service exclusively online?
Focusing on providing exceptional in-house dining is our primary commitment at Prime Street Grille. Processing carryout orders online allows our staff to dedicate their full attention to guests dining in the restaurant. Managing phone orders and in-person carryout requests would detract from the dining experience we aim to provide for our seated guests. Online ordering streamlines the carryout process for efficiency and convenience.
Does Prime Street Grille offer Happy Hour or daily specials?
Currently, Prime Street Grille does not offer a regular Happy Hour or daily specials. However, we occasionally host special events that may include unique offerings. We encourage you to follow our Facebook page for announcements about any upcoming special events or promotions. This is the best way to stay informed about any limited-time offerings at Prime Street Grille in White Plains, Maryland.
