At Second Street American Bistro, we are dedicated to providing a comfortable and seamless dining experience for all our guests. Whether you’re planning to dine in and enjoy our vibrant atmosphere or prefer the convenience of takeout, we want to ensure you have all the information you need. This guide outlines our guest seating practices and takeout options to help you make the most of your visit.
Understanding Our Seating Options
We offer a variety of seating areas to cater to your preferences. These include our traditional dining rooms with casual tables, a lively bar counter, and an inviting patio area.
Our host team expertly manages seating arrangements in our dining rooms and patio. Upon arrival, we kindly ask you to check in with our hosts. They will happily assist you in selecting your preferred table, ensuring you are seated in the location that best suits your needs. Please note that our casual bar counter operates on a self-seating, first-come, first-served basis.
We strive to keep all seating areas open daily, allowing you to consistently enjoy your favorite spot within our bistro. However, on occasion, unforeseen circumstances such as adverse weather conditions or staffing constraints may necessitate the temporary closure of certain areas. To avoid any inconvenience, especially if you have a strong seating preference, we recommend calling the restaurant ahead of your visit to confirm the availability of your desired seating arrangement. We typically have a good understanding of any potential area closures by morning each day.
To ensure fairness and efficiency, we operate on a first-come, first-served seating policy. We kindly request that your entire party be present before we can seat you. If your full party has not yet arrived, we can add you to our waitlist, securing your place in line. Depending on business volume and staffing levels, there might be instances where we can offer seating before all members of your party have arrived, but this is subject to daily assessment.
Convenient Takeout and Curbside Pickup
For those who prefer to enjoy Second Street American Bistro from the comfort of their own home, we offer a convenient takeout service with curbside pickup. You can easily place your order online and select your preferred pickup time.
Upon arrival for curbside pickup, if parking spots are numbered and available, please park in a designated spot and call the restaurant directly. A member of our team will then bring your order directly to your car, ready for you to enjoy. During weekends and busier evenings, we advise calling us as soon as you enter the parking lot. Please be aware that during peak times, our staff may be engaged with taking other to-go orders, assisting other patrons with parking lot deliveries, or helping guests picking up their orders. We appreciate your patience and assure you that we will attend to your call as quickly as possible.
Patron Guidelines for a Delightful Experience
To ensure a pleasant and safe environment for all our guests and staff, we have established a few patron guidelines:
- Health and Well-being: If you are feeling unwell in any way, we kindly request that you refrain from dining in. Please consider utilizing our takeout options instead. Illness can spread easily in a restaurant environment, and we are committed to protecting the health of our team and fellow patrons.
- Full Party Presence for Seating: As mentioned, we require your complete party to be present before seating to maintain fairness and efficient service.
- Allergies and Dietary Needs: Please carefully review our menus and inform your server about any allergies, gluten-free requirements, dietary restrictions, or preferences you may have. Kindly note that if Second Street is not informed of special accommodations in advance, items already prepared or in preparation will be billable.
- Curbside Pickup Responsibility: Guests are responsible for picking up their curbside orders from the location they placed the order with. Online orders are generally final and modifications are typically not possible. For any inquiries or potential modifications, please call the restaurant prior to placing your order online.
- Alcohol Purchases: For all alcohol purchases, please be aware that you must be 21 years of age or older and have a valid photo ID ready at the time of pickup.
- Kindness and Patience: Our dedicated staff is working diligently to provide you with the complete Second Street experience. We kindly ask for your kindness and patience. If you experience any issues, please inform the manager on duty before leaving so we can have the opportunity to address your concerns and enhance your experience.
We look forward to welcoming you to Second Street American Bistro, whether you choose to dine in with us or enjoy our menu from the comfort of your home. We are committed to making your experience exceptional.
