Navigating your Wall Street Journal Subscription should be a straightforward process. We address common questions regarding managing your WSJ account, providing clarity on cancellations, refunds, email registration, and pricing inquiries to ensure a seamless subscriber experience.
Cancelling Your Subscription
When Can I Cancel My WSJ Subscription?
For any queries related to your subscription or to initiate a cancellation, the most efficient method is to visit your dedicated Customer Center. Alternatively, you can directly reach out to Customer Service for personalized assistance. Both resources are designed to help you manage your Wall Street Journal subscription effectively.
Subscription Refund Policies
Are Refunds Available for Wall Street Journal Subscriptions?
It’s important to understand the refund policy, particularly for monthly Wall Street Journal subscriptions. When you cancel a monthly subscription, you will not be charged for subsequent billing cycles. While you can inform us of your cancellation request at any point, the cancellation will be processed at the end of your current billing period. Please note that refunds are not issued for the remaining portion of the current billing cycle. You will continue to have full access to your Wall Street Journal subscription benefits until the end of this period.
Email Registration Issues
Email Address Already Registered for WSJ Subscription
Encountering an error message that your email address is already registered when trying to subscribe to the Wall Street Journal is a common scenario. If you wish to proceed with a subscription using an email address that is already in our system, simply select the ‘Sign In’ option available on the order page. By signing in with your existing email address and password, you can seamlessly continue with your purchase.
If you have forgotten your password, utilize the password recovery link provided on the sign-in screen. Upon request, an email containing instructions to reset your password will be sent to you promptly.
Subscription Pricing and Rates
Understanding Wall Street Journal Subscription Rates
The pricing for a Wall Street Journal subscription is dependent on the specific package you choose. To view the rates associated with each subscription package, please select the package that aligns with your interests. This will display the current pricing options available.
Are Introductory Subscription Rates the Best Available?
Yes, our introductory prices represent the lowest rates offered for a Wall Street Journal subscription. These special rates are exclusively available to new subscribers as a welcome offer.
When Will My Wall Street Journal Subscription Price Change?
After the initial introductory period concludes, your Wall Street Journal subscription will automatically renew on a monthly basis at the standard price applicable to your chosen package. We encourage you to review the details of each package to understand the standard rates that will apply after the introductory period. This ensures you are fully informed about your Wall Street Journal subscription terms and pricing.
