Need assistance with your Weaver Street Market online order? Click here for support.
Convenient Online Orders & Curbside Pickup at Weaver Street Market
Important Update: Orders now require a three-hour lead time for pickup slots available from 9 am to 8 pm. Thank you for choosing Weaver Street Market and for your continued patience as we fulfill orders.
Step 1: Shop and Place Your Weaver Street Market Order Online
- Select Your Store: Begin by choosing your preferred Weaver Street Market location from the store buttons on the right side of the page.
- Create an Online Account: Setting up an account is quick and easy, making your future orders even smoother.
- Choose Your Pickup Time: Pickup slots are available between 9 am and 8 pm, with a simple three-hour advance ordering window.
- Start Shopping Chapel Hill: Add your favorite Weaver Street Market items to your virtual cart. Adjust quantities as needed, and easily indicate if you’re open to substitutions. You can also leave helpful notes for your personal shopper.
- Pricing and Fees: Enjoy the same great in-store prices online! A minimum order of $30 is required, with a $4.95 pickup fee. This fee is waived for senior citizens and at-risk shoppers – simply use the promotion code SENIOR at the review stage of checkout.
- Communicate with Your Shopper: For each item in your cart, you’ll find a “Special instructions” field just below the description. Use the “Note” field to communicate directly with your shopper! Need ripe bananas and some for later? Just let them know in the notes!
- Start Shopping Raleigh: Once you’ve completed your selections, place your order and look for the confirmation screen. Please note that once your order is placed, items cannot be added or removed.
Step 2: Keep an Eye Out for Two Confirmation Emails from Weaver Street Market
- Order Confirmation Email: Shortly after placing your order, you’ll receive an email confirming your order details. This includes your estimated total cost and a unique six-digit confirmation number (e.g., D9HNY9). A temporary hold for the estimated amount will be placed on your chosen credit or debit card.
- Order Being Shopped: Your order is carefully shopped within three hours of your scheduled pickup time. Need to cancel? You can do so up until the order cut-off time.
- Final Confirmation Email: Once your shopping is complete, a second email will arrive with your final total, a detailed list of your shopped items, and any out-of-stock items. Your credit or debit card will be charged the final amount at this stage.
Step 3: Picking Up Your Weaver Street Market Curbside Order
- Arrive During Your Pickup Window: Please plan to arrive during your designated half-hour pickup window. Each Weaver Street Market store has a specific drive-through curbside pickup location. Click here for detailed maps to each location.
- Contact the Store Upon Arrival: Once you arrive at the pickup location, simply call the phone number displayed on the pickup sign and pop your trunk.
- Grocery Loading: A friendly Weaver Street Market team member will load your groceries directly into your car for you. Tipping is not expected or permitted – but a wave and a smile are always appreciated!
Helpful Tips for Online Shopping at Weaver Street Market
- Step-by-Step Guide: For a more detailed walkthrough, click here to access our comprehensive Step-by-Step Guide to Weaver Street Market Online Shopping.
- Start from the Shop Online Page: We recommend beginning your online shopping journey from this “Shop Online” page. This allows you to easily select your desired store and conveniently access these helpful tips and FAQs as needed.
- Review Your Cart Carefully: Before finalizing your order, please double-check your cart to ensure you have everything you need. Unfortunately, changes cannot be made once your order is submitted.
Frequently Asked Questions About Weaver Street Market Online Ordering
Your Online Account
Do I have to be a co-op owner to shop online at Weaver Street Market? No, everyone is welcome to use Weaver Street Market’s online shopping service!
Do I use my WeaverConnect owner account to access online shopping? No, simply choose the button representing your local Weaver Street Market store, and you’ll be directed straight to our online shopping platform.
What is Rosie? Rosie is a specialized online shopping platform for independent grocery retailers, based in Ithaca, NY. Weaver Street Market partners with Rosie to bring you seamless online shopping and curbside pickup. Rosie provides the online store, a user-friendly mobile app, operational software, and dedicated shopper support.
Placing Your Orders
Can I place my Weaver Street Market order over the phone? Unfortunately, at this time, phone orders are not possible due to staffing limitations. Please ask a family member, neighbor, or friend to assist you with placing your order online.
Are online prices the same as in-store at Weaver Street Market? Yes, Weaver Street Market online prices mirror our in-store prices, with the exception of Owner Weekly Rewards and Buy One Get One (BOGO) deals, which are currently only available in-store.
How do I switch Weaver Street Market store locations online? To change stores, simply return to the Shop Online page on our website and select the new store you wish to shop from for your current order. The system will ask if you want to switch stores. If you are using the mobile app, search for “Weaver Street Market” to see a list of all our locations. Remember, changing stores will clear your current cart, so ensure you’ve selected the correct store before adding items.
What happens if Weaver Street Market is out of an item I ordered? When placing your order, you can choose substitution preferences for each item: “best substitute” or “no substitute.” For example, if green grapes are out of stock and you’ve selected “best substitute,” we will substitute red grapes. If you prefer no substitutions, simply select “no substitutes” for that item.
What price will I pay if an item’s sale ends between checkout and order fulfillment? The Weaver Street Market online system displays the valid dates for all promotional items. Some promotions last until the end of the month, while others end weekly. If a promotional item has an end date displayed, the price will revert to the regular price when your order is filled if the promotion has expired. Conversely, if an item you purchased at regular price goes on sale before your order is filled, you will receive the promotional price.
Can I buy a Weaver Street Market gift card online? Not yet, but we plan to offer online gift card purchases in the future.
Is it possible to order beer and wine online from Weaver Street Market? Yes! When you add beer or wine to your cart, you will be prompted to confirm that you are at least 21 years of age. Please be prepared to show your ID upon pickup, just as you would at the in-store register. We currently offer a 10% case discount online for purchases of 12 or more bottles of wine.
How do I use the SENIOR (age 60+) promotion code for my Weaver Street Market order? Look for “Add Promo Code” on the checkout page, located under the “Overview” section.
Paying for Your Orders
Do I pay for my Weaver Street Market online order online or at pickup? Payment is processed online. Your card is charged after your order has been assembled and is ready for pickup. The pickup fee is included in your online charge.
Can I use a Weaver Street Market gift card for online purchases? Unfortunately, no. We currently accept debit or credit cards for online payments.
Will I see a final price total when I checkout online? The total shown at online checkout is an estimated total. The final total is calculated and your card is charged once your order is completed. This ensures you are only charged for items that are actually in stock and included in your order. Additionally, some items are priced by weight, and the final total will reflect the actual weight and price of these items.
Why does my online credit card statement still show the initial estimated order cost? When you place your order, a temporary hold is placed on your credit card for the estimated amount. This is a standard banking procedure. Your final charge may differ due to out-of-stock items or weight variations. You may still see the initial estimated amount on your online credit card statement temporarily. The final charge reflecting your actual purchase amount may appear as late as the day after pickup.
Can I use SNAP benefits for Weaver Street Market online grocery orders? Not at this time. We are hoping to add SNAP payment options for online orders in the future.
Curbside Pickup Questions
Does Weaver Street Market deliver? Currently, delivery is offered only from our Raleigh location, within a 2-mile radius of the store. We partner with Lhavi, a local company using electric vehicles, for deliveries 7 days a week, from 10 am to 6 pm.
Can I walk up to pick up my Weaver Street Market order? Yes, absolutely. Please proceed to the designated pickup area, and we will bring your order to you and step back for you to collect your bags.
Can I give the Weaver Street Market staff my reusable bags to pack my online order? Unfortunately, we are not accepting personal reusable bags for online orders at this time.
Can I return milk bottles with my curbside pickup order? No, please hold onto your empty milk bottles and return them on your next in-store shopping trip.
If I am unable to pick up my order, can someone else pick it up for me? Yes, someone else can pick up your order. However, please ensure they are fully informed about the curbside pickup procedure to ensure a smooth pickup process.
Issues with Your Order
What if I’m not satisfied with a Weaver Street Market product in my online order? If you are unsatisfied with any item, please email us, and we will gladly issue a refund. Use the dedicated email address for the Weaver Street Market location where you placed your order:
[email protected]
[email protected]
[email protected]
[email protected]
